A: Absolutely! Our entire range of equipment features English operation interfaces. Additionally, should you require, we can provide manuals in the language of your preference. Every product is accompanied by comprehensive English operating instructions, and we are more than willing to offer translations to meet your language needs.
Moreover, for added convenience, we provide detailed operating videos to guide you seamlessly through your product usage.
Q: How would you describe the after-sales service provided by your company?
A: We proudly offer a robust quality guarantee on all our products. During the warranty period, we provide complimentary services for any non-human-induced damages. Post-warranty, rest assured that only the cost price will be charged for any repairs.
Q: What is the minimum order quantity (MOQ) for your spray dryer?
A: Just 1 set is required to place an order.
Q: How long does it typically take to deliver a spray dryer?
A: Delivery time largely depends on the size of your order.We are open to negotiation to fit your specific timeline needs.
Q: What is the best way to select the right spray dryer?
A: Simply share your workflow and specific requirements with us. With our extensive application experience and valuable client feedback, we will recommend the most suitable equipment tailored to your needs.
Q: What steps should I take if I encounter equipment issues during use?
A: We encourage you to email us the issue, and including pictures or a short video would be helpful. We will promptly diagnose and resolve the issue. If any part is broken and within the warranty, a new part will be sent to you free of charge.
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