Q: Do all products have English operating interfaces and operating manuals?
A: Absolutely! Every piece of our state-of-the-art equipment is equipped with an English operation interface, and we are committed to assisting our global clientele by providing manuals in the user's preferred language upon request. English operating instructions come standard with all products, and we can cater to your language preferences as needed.
Furthermore, to ensure seamless user experience, we offer comprehensive operating videos that demonstrate the use of our products, enhancing customer convenience.
Q: How is the after-sales service of your company?
A: We pride ourselves on delivering exceptional after-sales service, ensuring a quality guarantee across our entire range. For products within the warranty period, we offer complimentary services for any damages not caused by human error. Post-warranty, you can be assured of services at mere cost price.
Q: What is your MOQ of the spray dryer?
A: Just 1 set. We make it easy for you to start experiencing our quality.
Q: How long is your delivery time of spray dryer?
A: Typically, the delivery time is contingent upon the order quantity.The exact timeframe will be tailored to your needs and can be discussed to suit your schedule.
Q: How to choose suitable spray dryer?
A: Share with us your workflow and specific requirements, and our experienced team will recommend the perfect equipment tailored to meet your needs, drawing from our extensive application experience and valuable client feedback.
Q: How to solve the equipment trouble during using?
A: Simply reach out to us via email, providing details of the issue along with pictures or a brief video for better clarity. We will swiftly identify and resolve the problem. Should anything be broken, we will gladly send a replacement part free of charge if covered within the warranty period.
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